TECHNOLOGY STRATEGY. PRACTICAL EXECUTION.
Ryan M.
Huneidi.
Technology leader · Business builder · Trusted advisor
I build businesses, lead technical sales, and turn complex technology into practical solutions—from enterprise strategy at IBM to growing Huneidi Services and co-founding Alpheento.
ST. LOUIS REGION / ENTERPRISE & BUSINESS TECHNOLOGY
From the strategy to the solution.
Technical depth. Business perspective.
Technical depth. Business perspective.
EXPERIENCE ACROSS
01 / ABOUT
A business perspective.
A builder’s mindset.
My work brings together enterprise technology, business ownership, and hands-on delivery. At IBM, I connect client priorities with technical strategy and sales opportunities. Through Huneidi Services and Alpheento, I help build the teams and solutions that put those plans into practice.
I began taking on technology projects while in school and started building a business in 2003, at 16. Huneidi Services formally became an Illinois LLC in April 2013. Today, I lead a seven-person team with extensive automation and experience supporting customers whose teams span every time zone.
My focus is connecting people, technology, and business goals—and helping others grow along the way.
Ryan M. Huneidi
02 / Expertise
Strategy through delivery.
Technical breadth backed by experience working with executives, account teams, vendors, and the people who use the technology.
01
Architecture & strategy
Translate business needs into technology roadmaps, solution designs, and practical implementation plans.
Enterprise architecture · Technology roadmaps · Discovery
02
Technical sales & advisory
Connect technical capabilities with business value through discovery, executive conversations, and cross-functional collaboration.
Presales · Executive engagement · Solution design
03
Cloud & infrastructure
Design and support the systems, networks, and cloud services that businesses depend on.
Microsoft 365 · Networking · Systems administration
04
Automation & operations
Build automation into service delivery, simplify administration, and help a growing team deliver consistent support across distributed customer environments.
PowerShell · Process design · Monitoring
05
Security & resilience
Bring security, access management, backup, and recovery considerations into technology planning and delivery.
Identity & access · Endpoint management · Recovery planning
06
Leadership & enablement
Lead technical sales and solution development, build teams, and train colleagues and customers to put technology into practice.
Vendor coordination · Mentoring · Training
03 / Selected work
Experience put into practice.
Business growth, customer outcomes, and developing people—illustrated through work I’ve helped lead.
HPE · Panera training partnership
Teaching sellers to understand IT from the inside.
Created and led a training partnership that placed recent college graduates into week-long rotations with each IT department at Panera. The program built firsthand understanding of customers’ daily challenges and empathy for the people they would sell to.
Former participants still share how valuable the experience was.
IBM · Technical sales & leadership
Connecting enterprise strategy with execution.
Bring executives, account teams, technical specialists, and partners together around client priorities. Lead solution development and technical sales conversations while mentoring colleagues and sharing practical expertise.
Huneidi Services · Virdee
Helping an enterprise opportunity move forward.
Provided technical and security guidance that helped Virdee address enterprise buyer requirements and close a contract representing $1.5 million in contracted revenue for Virdee.
Alpheento · Village of Maryville
Helping secure shared public spaces.
Working with the village on security cameras and access control for public parks, alongside replacement of its digital sign. Bringing security systems and community-facing technology together through coordinated project delivery.
Ongoing project work
Alpheento · Station on Main
Building automation from end to end.
Working with the project team at 400 N. Main in Edwardsville to integrate automation across the building. Combining technical planning, systems integration, and delivery coordination with co-founder Kody Dexheimer.
Ongoing project work
Huneidi Services · Fireside Financial
Modernizing the technology behind the business.
Helped move a real estate investment firm from aging servers toward cloud services through phased migration, user training, and ongoing optimization.
Huneidi Services · RBM Partners
Making day-to-day operations easier.
Helped modernize property management workflows with online processes, improved communication, maintenance automation, and training to support adoption.
04 / Experience
Technical depth. Growing responsibility.
Enterprise technology, customer relationships, and business ownership—all informing how I approach a challenge.
February 2017–Present
ENTERPRISE TECHNOLOGY & SALES
Senior Account Technical Leader
Connect enterprise business priorities with technical strategy, solution development, and sales execution. Build relationships across client leadership, account teams, specialists, and partners.
- Lead technical sales engagements, discovery, and architecture discussions that connect customer needs with practical solutions.
- Coordinate expertise across IBM technologies and partner capabilities to shape opportunities and guide technology adoption.
- Train and mentor others, share technical knowledge, and help teams strengthen their client conversations and solution development.
Role progression
Enterprise Architect / ATL · January 2022–Present
Client Technical Leader · January 2019–March 2022
Software Client Architect · February 2017–January 2019
Client strategy & technical sales
Work with client executives and account teams to translate business priorities into technical direction. Bring specialists and partners together for discovery, architecture discussions, workshops, and solution development.
Leadership & knowledge sharing
Help colleagues strengthen their technical understanding and customer conversations through training, mentoring, and shared experience. Connect strategic advice with the practical requirements of implementation and adoption.
2003–Present
Illinois LLC formed April 25, 2013
BUSINESS OWNERSHIP & GROWTH
Founder & CTO
Built an independent technology business into a seven-person team delivering managed IT, security, automation, and strategic technology guidance. Serve customers worldwide, including organizations with teams across every time zone.
- Grew revenue, customer relationships, and team size year over year while expanding the scope of services.
- Use extensive automation, standardized processes, and shared technical knowledge to support consistent delivery.
- Advise customers on technology strategy, vendor selection, cloud modernization, and construction technology planning.
- Connect business development with solution design, implementation, ongoing operations, and customer training.
Helping shape the tools our industry uses
Provide practical MSP feedback, product advice, and testing input to vendors including Alternative Payments, NinjaOne, Thread, Rallied, and Cantina Security.
Building the business
Started serving businesses in 2003 and formally organized Huneidi Services LLC in 2013. Expanded the business into a seven-person team, with continued year-over-year growth in revenue, customers, and team size.
Strategy through ongoing operations
Combine vCIO guidance, vendor coordination, and construction technology planning with managed IT, security, cloud services, and customer training. Extensive automation and standardized processes support delivery to customers with globally distributed teams.
Industry contributions
Bring frontline MSP experience to product conversations with vendors, contributing advice, testing, scripting, and feedback. Public descriptions remain broad to respect confidentiality agreements.
May 2023–Present
Formed May 31, 2023
CO-FOUNDING & SYSTEMS INTEGRATION
Co-Founder & Co-Owner
Co-founded Alpheento with Kody Dexheimer as an equal partnership, combining deep technical experience with business development and integrated project delivery.
- Share ownership and leadership equally across business development, customer relationships, technical planning, and delivery.
- Bring together access control, video surveillance, networking, building automation, digital signage, and audiovisual systems.
- Work with municipal and building project teams to connect individual technologies into coordinated solutions.
- Current project work includes public-park security and digital signage for the Village of Maryville, and building automation at Station on Main in Edwardsville.
Building an equal partnership
Co-founded the company with Kody Dexheimer in May 2023, with equal ownership and shared responsibility. Bring business development and enterprise technology experience to a partnership grounded in both founders’ technical depth.
Connecting systems & people
Coordinate customers, project teams, and vendors across planning and delivery. The work brings together access control, cameras, networking, automation, digital signage, and AV around the needs of each property.
Projects in practice
Current work includes security cameras and access control for Maryville’s public parks, replacement of the village’s digital sign, and end-to-end building automation at Station on Main in Edwardsville.
2015–2017
Solution Architect
Aligned enterprise customer needs with solution architecture and technical sales strategy.
- Conceived, organized, and led a training partnership with Panera for recent college graduates entering technical sales.
- Placed participants into week-long rotations with each IT department to learn firsthand about its responsibilities and daily challenges.
- Helped build and mentor a virtual presales team while developing strategic customer relationships.
- Aligned solution architecture with customer priorities and coordinated the transition from sales to implementation.
Learning the customer’s world
Created the Panera training partnership to give new technical sellers direct exposure to the people and environments they would serve. Participants spent a week with each IT department, learning what its teams dealt with day to day.
The program added practical experience and customer empathy to sales training. Former participants continue to tell me how valuable the experience was.
Developing people & opportunities
Combined mentoring and presales team development with customer relationship building, solution architecture, and opportunity planning.
2013–2015
Solution Architect
Designed enterprise solutions, engaged customer leadership, and coordinated specialist input across account teams.
- Translated business and technical requirements into scalable solution designs.
- Supported consultative sales, competitive positioning, and regional account planning.
Consultative solution design
Worked across business and technical stakeholders to understand requirements and shape enterprise solution designs. Coordinated specialist expertise with account teams to support customer discussions and account planning.
Connecting technology with value
Supported consultative sales and competitive positioning, helping customers understand how proposed technology addressed their business needs.
2009–2013
Senior Systems Monitoring Analyst
Delivered enterprise monitoring, operational visibility, and cross-team technology initiatives.
- Led the end-user-experience monitoring initiative and supported executive reporting.
- Contributed to configuration management, monitoring integration, and merger-related systems work.
- Coordinated technology vendors and supported enterprise incident resolution.
EARLIER & PARALLEL EXPERIENCE
Created training programs and marketing materials, represented HP at events, and helped store teams improve product knowledge and sales. Received sales-increase awards across multiple quarters.
Supported store openings and district technology sales initiatives. Developed selling techniques, assisted customers with technology and desktop publishing, and helped coordinate community events.
Developed a technology plan, secured vendor grants, created an interactive school website, and supported network, security, backup, and training initiatives.
05 / Credentials & education
Always building on the foundation.
Continuing professional development across architecture, automation, AI, and technology leadership.
IBM · SALES FOUNDATION
IBM Bob
IBM · SALES FOUNDATION
watsonx.governance
IBM · SALES FOUNDATION
watsonx Orchestrate
MORE CREDENTIALS
Architectural Thinking
IBM Mentor
Cloud Cognitive Patterns
Infrastructure & Systems Management
Teacher / Educator
Design Thinking Practitioner
Design Thinking Advocate
Design Thinking Co-Creator
Turbonomic · Technical Sales Intermediate
IBM Cloud for Financial Services V2
Turbonomic · Sales Foundation
Cloud Pak for Watson AIOps
Cloud Pak for Security
IBM Technology Excellence
ApptioOne Plus
Terraform
Vault
watsonx.governance · Practitioner Advanced
EDUCATION
Bachelor’s Degree · Computer Science
Southern Illinois University Edwardsville · 2005–2010
06 / Recommendations
In their words.
Perspectives from people I’ve worked with.
Excerpts from recommendations on my current resume.
Excerpts from recommendations on my current resume.
“
His dedication and knowledge of IT Operations Management Solutions is impressive.
Arthur MatteottiSales Director, Micro Focus · As listed on existing resume
Ryan is an outstanding technical sales person. As a sales lead, I partnered with Ryan on a group of HP Software Enterprise accounts. His dedication and knowledge of IT Operations Management Solutions is impressive. Further, Ryan put forth extra effort to understand the client’s needs and established credibility and an advisory relationship – a skill rarely seen from technical sales. I highly recommend Ryan.
“
Ryan is an exceptional Technical Solutions Architect. His technical skills as well as his customer service skills exceed expectations.
Travis PirtleIT Manager, Commerce Bank · As listed on existing resume
Ryan is an exceptional Technical Solutions Architect. His technical skills as well as his customer service skills exceed expectations. Ryan is reliable, accountable and very knowledgeable. Ryan is a pleasure to work with and I look forward to working with Ryan in the near future.
Allyson Grove · Consultant, Accenture
Ryan was one of the best sales reps I had the pleasure of working with. His technical knowledge is second to none. In addition, his selling skills are top notch. His approach to customers is always friendly, informative, helpful, and very effective. He’s a pro at building and maintaining relationships in a sales context. Ryan never passes up a chance to help someone else or go the extra mile to get the job done. He is never satisfied with the status quo, and always strives to accomplish more. In short, Ryan’s a top performer who’d be a major asset to any team.
Elizabeth Maritz · PMP
If someone is going to figure out how, when, what and where…it is Ryan. He is incredibly bright and always willing to lend a helping hand. Working solo or on a team I’m confident that Ryan is a definite VIP. Ryan is an asset that any company/employer would be fortunate to have.
07 / LET’S CONNECT
Let’s talk about
what’s next.
For leadership opportunities, technology projects, or partnerships, send me a note. I’d be glad to connect.
Based in the St. Louis region
© 2026 Ryan M. Huneidi · A living resume. An ongoing story.